Orders are shipped though USPS or UPS.
You'll be able to check the progress of your order once you receive your tracking number.
Please allow 1-2 weeks for pre-orders to ship.
Estimated Shipping Times
Domestic (US): 2-7 Days
Canada/Everywhere else: 5-7 Days
Please note that during the current global climate, shipping might take longer due to COVID-19.
Once your order is shipped and you've received your tracking number, delivery times are unfortunately out of our control.
Delays on the shipping
The orders may take longer than expected to arrive, especially on International orders. Please use the tracking system and tracking number provided for live status of your order. If it is marked as "in-transit" means it's still moving through the system.
If there's any major problems with your order, please get in touch at firstname.lastname@example.org
Returns & Refunds
Please note due to the exclusive nature of each release, we do not offer returns, exchanges or refunds on any purchase.
Please make sure you check your chosen product and shipping address as they cannot be modified or changed. If your item is returned because of an invalid address we will have to charge you to reship your package.